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Effective Communication is Our Strength
When you select Sentry Management, we carefully choose the Community Manager with the right experience, skills and communications style to work effectively with your homeowners association. It is one of the many benefits of hiring a leading organization.
When Board members are surveyed, there is always a direct correlation between the timeliness/quality of the communication from the Community Manager and the overall satisfaction with the community association management company. We keenly understand that relationship—and work to have every telephone call and email returned as quickly as possible, all correspondence and reports kept current and every deadline met.
Communication with residents is also important. Helping residents understand the issues facing the community builds support for Board decisions. Also, respectful communications concerning covenant enforcement and violations—and work to resolve specific issues—maintains courteous relations in the neighborhood.
To assure good communications, every Community Manager is accomplished at:
- Calls returned quickly
- Homeowner communications - Complaint resolution
- Assistance in enforcing governing documents
- Coordinate, for the Board, with developer, attorneys and government officials