For Association Boards
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Get your Management Price Per Unit

The number of residential units plays a part in our price quote but other factors are important too.   We need to understand what association responsibilities are spelled out in the documents because every set of documents are different. Minimally we need to know what common elements are included, extent of maintenance required and the level of services expected by homeowners.

Understand your Standard Services

Sentry’s full service contract includes:

Get a tenured Community Manager

Sentry has been in the community management business since 1975. Managers average 8+ years in tenure, one of the most experienced workforces in the industry.

Know if you have any Formal or Informal Relationships with Vendors

Sentry Management is solely a community management firm. We have no affiliations or ownership positions with any other business or service that may be purchased by an association.

Know how much and what types of Insurance Coverage your firm carries

Sentry caries worker’s compensation, employee practices, property, vehicle, fraud/theft, liability policies, including $3 million bond and $10 million in umbrella coverage. Sentry is willing to share our certificate of insurance so boards can make ‘apples-to-apples’ comparisons.

Make sure all Fees and Costs will be fully disclosed

You will never be surprised by an additional charge that is not revealed in the contract. Nothing is vaguely written or open-ended in our standard agreement.

Know how you handle the Administration of Financial and Accounting Matters

Sentry’s designation as an Accredited Management Organization® (AMO®) causes us to have separate, specialized accounting, collections and accounts payable functions. It guarantees transparency and the utmost integrity in handling your community’s funds.

Know the Set-up Fee to transition to your company

We never charge a set-up fee for routine transitions.

Get a Proposal for Sentry Management Services

Simply provide us some basic information on this form, and someone will be contacting you to quickly gather the information to prepare a custom proposal.

Use the CommunityPro Portal as a Board Member

Using the Board Support portal is easy and intuitive. We provide a tutorial that will orient you to the software – click here to download the guide to use CommunityPro PORTAL as a board member.

Our People

Skilled, experienced and trusted. Our community managers, division managers and customer service team members are the best in the business, and our unique organizational structure makes sure business goes on uninterrupted – no matter the situation.



Community Manager

Meet your greatest ally in association management. Our community managers have the training and experience necessary to give your community proven recommendations and knowledgeable support for your individual association needs. Your community manager attends and documents all meetings, handles vendors, strategizes and plans for future needs – and in turn, is your board’s action arm.

I make every effort to communicate effectively with my board. I am very proud of the “horsepower” my Sentry support team gives me to be effective in my job.Marisol Reyes, Community Manager


Division Manager

It’s always good to have backup. Your division manager has seen it all in their years in the industry, meaning your backup has the ability to catch oversights we’ve encountered in the past. They are kept up to date on all community business and can step in without missing a beat. They can also bring in extra resources to solve tough problems or resolve issues.

When I help a manager, or back them up, our online system means I am always up to speed on each association. Sentry’s system has the best administrative integration and financial reports. Period.Todd Wawrzeniak, Division Manager

Todd-Division-Manager

Customer Service

We’re proactive, so none of your issues go unresolved. Our customer assurance team is your 3rd level of backup in community management. They proactively call members of each board throughout the year to ensure you’re satisfied with the service provided by Sentry and that developing problems, if any, are resolved quickly. Board members have access to some powerful tools housed in our CommunityPro administrative system that help them in being effective board members, and our Customer Assurance Team also strives to assist members with how to efficiently use this system.

To make things even easier, homeowners also have a backup for their payment issues with our Customer Service Call-In, so you won’t need to assist them in making their payments.

As a customer assurance team member, I have the authority and ability to resolve a board member’s issues quickly. Thankfully, few of my calls require a specific intervention because usually local association affairs are running smoothly.Linda Armstrong, Customer Assurance Team




CommunityPro Portal

CommunityPro® is an easy way to make payments, access association documents, view account history, stay informed and more.

Teenage son helping his father board up the windows of their house in preparation for a hurricane or tornado.


Disaster Preparedness Checklist

No matter where you live, there is a possibility that disaster may affect your community. Be prepared with this list.

Diversity Casual People Teamwork Organization Seminar Concept


Tips for Running Effective Annual Meetings

Your Annual Meeting is more than a normal meeting. Here are some tips for making them effective for your association.

family, pet, animal and people concept - close up of happy man with labrador retriever dog on walk


Developing Pet & Service Animal Policies

Nine guidelines to consider when developing and enforcing pet policies.

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Connect With Us

Budgeting and the Bottom Line

Budgeting for a condominium or homeowners association actually means creating two budgets: recurring and capital expenditures. Each covers a specific range of expenses.