If you have not yet signed up, please go to the CommunityPro PORTAL and click on “New User Registration“.
Order Closing Documents
The homeowner’s title company, closing agent or lender needing documents (including mortgage questionnaire, estoppel, resale demand and trustee letters) to facilitate the sale of a property should go to our Order Closing Documents page and select the state where your property resides to order the appropriate forms.
You can find your community manager’s contact information on your welcome page once you log into CommunityPro® PORTAL.
See my Account Transactions
You can may see detailed information about your account balance by accessing your account by clicking on CommunityPro PORTAL.
Opt-out of receiving Assessment Coupons
To opt-out of assessment coupons, log into your account by clicking on CommunityPro PORTAL.
Go to “Your Profile” and un-click assessment coupons under “User Preferences”.
Once you have logged in, you can also sign-up for a different method to make your automatic payments via automatic debit withdrawal or credit card charge.
Get copies of my Association’s Documents
You can get your association’s documents by accessing your account by clicking on CommunityPro® PORTAL.
Go to the “Information Center” then select the documents you want to print.
Sentry Management is a full-service HOA and condo association management firm based in St. Charles, Missouri. Sentry serves the O’Fallon, Saint Charles, Saint Peters, Wentzville, Lake St. Louis, and Weldon Springs areas and has expanded into additional counties. The Saint Charles County Team is led by Nicole McGraw, Division President, and is focused on providing personalized community management while aiming to facilitate matters in a way that brings satisfaction to all involved. As the liaison between the Board, builders, service suppliers, and owners, we aim to give the best customer service possible to all of our boards and association clients.
Unparalleled Service to Homeowner and Condominium Associations
Homeowner management services include planning and coordination of association meetings, site visits, enforcement of restrictions, contract supervision, assessments and enforcement, and detailed financial and manager’s reports. The Sentry Management standard service package also includes community web portals, online payments, and real-time downloadable financial reports.
The Best People and Technology Benefits Your HOA or Condominium Association
Highly skilled and experienced Community Manages are the hallmark of the Sentry homeowner associations management approach. Each Community Manager leads an association-focused community team that includes dedicated internal staff. Every accounting associate, bookkeeper, administrator, assessments, and closings person establishes an ongoing relationship with associations and managers. To build engagement in your community, Sentry’s online administrative system called CommunityPro®, not only makes online payment of assessments easy but supports monthly financial reports, helps with compliance and delinquency issues and makes all administrative data available to Board members 24/7. The value of Sentry’s comprehensive support to your homeowner association is responsiveness and personal attention.
You can see how this popup was set up in our step-by-step guide: https://wppopupmaker.com/guides/auto-opening-announcement-popups/
Call wait times
Due to weather events, the customer service teams for both Sentry Management and ClickPay, Sentry’s payment processor, are experiencing longer than normal wait times. We appreciate your patience.