E-Newsletters
Operational Transparency... Let the Members See
My travels throughout our company's locations give me a great deal of insight into the differences between the states and their statutes relative to condominium associations, homeowners associations, townhome associations, property owners associations and community associations. The one thing...
Pet, Service Animal or Assistance Animal... Here, Fido!
Recently, in my seemingly never ending quest for ENews material, I came across a question from an owner asking an attorney about their community with a no pet rule and how the Americans with Disabilities Act as it relates to "service animals" affects them. About two years ago, I looked...
What is the Fiduciary Responsibility of a Board member?
You may not realize it, but when the members of your community elected you to the Board of directors, you accepted the responsibility of fiduciary duty.
A fiduciary duty is the highest standard of care at either equity or law. A fiduciary is expected to be extremely loyal to the person(s) to...
Rights and Responsibilities... Homeowners and Board Members
While doing a little research for our articles, I found a blog with a tremendous amount of information on it. One of the sections that I scanned had 317 entries on it from owners who felt their rights as an owner were violated by the Board. With so many entries under that heading, it...
Insurance... What Does it Cover and Do You Have Enough?
Insurance is something both we and the Association need, but sometimes we wonder why. How much does the Association need? Is it too much or is it too little? What can happen to you personally and/or to the Association if either of you are covered properly? It can be devastating to...
Disaster Preparedness... Proactive Not Reactive
No matter where you are, there is the possibility that a disaster may affect your community. Whether it be a tornado, a flood, a hurricane, snowstorm, duststorm or human related disasters, it is better to have a plan to handle it before it happens than to react after it happens.
Many Boards...
Board Meetings... Family Night or Fright Night?
I was working with one of our managers recently on a project and while we were compiling the information needed, she was recounting to me her experience at a recent board meeting. Her recitation of the events at this meeting were something to hear and made me glad that I wasn't present that...
Policy... Safety Standard... Good Business Practice
This week I was inspired by a letter from a Board of Directors as a result of a termination survey. I know that sounds odd, but we learn a lot by asking what it was that caused a client to leave us and look elsewhere for management. The main reason for this community looking elsewhere was that we (...
Mediation and Arbitration... Are They The Same?
It doesn't seem you can pick up a newspaper lately that you don't read something about arbitration or mediation. Sometimes it seems these two terms are being used interchangeably which made me wonder, are they really the same or not. Many times in our Association's, prior to entering into a lawsuit...
Board Resolutions... What Are They and What Do They Do?
Every day we all resolve to do things, whether they are relative to our homes or home-life or in our business life and world. In your role as a Board member resolutions are formal statements of the Association's policies. They should reference the source of the board's authority (either the...
