It is unfortunate that some property owners experience difficulties in paying their association fees. Past due payments become more problematic with certain economic conditions. Sentry is ready to work with the association Board to put together a strategy to:
- lower the rate of delinquent accounts
- increase the proportion of recovered debts
Sentry has a fool-proof system of tracking accounts from the day of delinquency through the lien and foreclosure stages. An aggressive collection effort includes reminder notices each month and notices of intent to file a lien—a process Sentry pioneered. Should a lien become necessary, title research is performed and a lien filed against the property to protect the association’s interest. An automated “notebook” in CommunityPro® is utilized to monitor each account. A monthly collection report is provided. If the Board’s chooses, Sentry can refer outstanding accounts to the Board’s attorney for legal action. Collections provides:
- Electronic monitoring of all past due accounts
- Multiple notices
- Intent to file lien notification
- Monthly collection report

