Local Spotlight

Sentry Partners with Charlotte-based CSI Community Management

Charlotte, North Carolina – Sentry Management, a leader in homeowner association and condominium management, announced a partnership with Charlotte-based CSI Community Management. CSI has over 25 years of experience serving the Charlotte, NC, area, managing HOAs, condominiums, recreation, marina associations, and developing communities.

CSI Owner and Division President Nicole Grandelli will remain on as Division Present. Nicole leads a team of seasoned community managers who earn their Certified Manager of Community Associations (CMCA) within the first year of employment and are encouraged to pursue additional professional education and credentials. CMCA is an international certification program that certifies community association managers with the knowledge, skills and ability needed to manage their communities. Laura Poole, VP of Acquisitions at Sentry Management, notes, “Nicole Grandelli has spent her whole career in the community management field. Starting in an administrative support role, and then as a Community Manager, and Director of Operations before becoming the company owner, she has dedicated 20 years to the profession. She has a unique understanding of the greater Charlotte market, with long standing relationships with association boards and local developers. We are looking forward to her continued leadership in Charlotte.”

“We are ecstatic to welcome Nicole Grandelli, her husband Casey, and their team to the Sentry family,” says Bradley Pomp, President of Sentry Management. “CSI Community Management has been positively impacting the surrounding areas of Charlotte for two and a half decades. We have been seeking out a partnership in Charlotte and we are honored to have found such an incredible team.”

In the coming months, CSI Community Management will be renamed Sentry Management Charlotte and will continue to operate from the same location, serving communities in greater Charlotte area, Lake Norman and Mountain areas of Avery and Watauga. Sentry Management Charlotte is located 575 Davidson Gateway Dr #200, Davidson, NC 28036 and can be reached at (704) 892- 1660.

Sentry Management is a full-service community management company. Sentry’s business is the day-to-day operation of communities, homeowner associations, and condominiums. Sentry is accredited as an AMO® (Accredited Management Organization) by the Institute of Real Estate Management, providing the independent evaluation that Sentry has one of the highest operating and financial standards in the industry. Sentry operates in dozens of localities in Florida, Alabama, Arizona, Colorado, Connecticut, Georgia, Idaho, Iowa, Indiana, Kansas, Maryland, Michigan, Missouri, New Mexico, New York, North Carolina, Ohio, South Carolina, Tennessee, Virginia, Washington, and Wisconsin.


How to Choose a Management Company for Your Community

How to Choose a Management Company For Your Community

5 Tips to Being A Successful New Board Member

Sentry Management Top Workplaces USA Today

Sentry Management Named One of the Nation’s Top Workplaces of 2024 by USA Today



CommunityPro Portal

CommunityPro® is an easy way to make payments, access association documents, view account history, stay informed and more.