Get your Management Price Per Unit
The number of residential units plays a part in our price quote but other factors are important too. We need to understand what association responsibilities are spelled out in the documents because every set of documents are different. Minimally we need to know what common elements are included, extent of maintenance required and the level of services expected by homeowners.
Understand your Standard Services
Sentry’s full service contract includes:
Get a tenured Community Manager
Sentry has been in the community management business since 1975. Managers average 8+ years in tenure, one of the most experienced workforces in the industry.
Know if you have any Formal or Informal Relationships with Vendors
Sentry Management is solely a community management firm. We have no affiliations or ownership positions with any other business or service that may be purchased by an association.
Know how much and what types of Insurance Coverage your firm carries
Sentry carries worker’s compensation, employee practices, property, vehicle, fraud/theft, liability policies, including $3 million bond and $10 million in umbrella coverage. Sentry is willing to share our certificate of insurance, so boards can make ‘apples-to-apples’ comparisons.
Make sure all Fees and Costs will be fully disclosed
You will never be surprised by an additional charge that is not revealed in the contract. Nothing is vaguely written or open-ended in our standard agreement.
Know how you handle the Administration of Financial and Accounting Matters
Sentry’s designation as an Accredited Management Organization® (AMO®) causes us to have separate, specialized accounting, collections and accounts payable functions. It guarantees transparency and the utmost integrity in handling your community’s funds.
Know the Set-up Fee to transition to your company
We never charge a set-up fee for routine transitions.
Get a Proposal for Sentry Management Services
Simply provide us some basic information on this form, and someone will be contacting you to quickly gather the information to prepare a custom proposal.
Use the CommunityPro Portal as a Board Member
Using the Board Support portal is easy and intuitive. We provide a tutorial that will orient you to the software – click here to download the guide to use CommunityPro PORTAL as a board member.
For communities with on-site staff, including those that may or may not have an on-site manager, Sentry Management offers our in-house, full-service Human Resources Department.
Sentry provides guidance on grievances/complaints, attendance, disciplinary and performance issues. We review and revise practices to remain compliant with new or changing legislation, develop personnel policies and keep your association manager informed on employment regulations.
Due to COVID-19, most Sentry Management employees are working remotely, away from our offices, to support every Association.
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To provide safeguards for Board and community members, we would like to suggest conducting meetings online for the immediate future.Read More »
At Sentry, our highest priority is the safety of our employees and our communities.Read More »
CommunityPro® is an easy way to make payments, access association documents, view account history, stay informed and more.
The Community Builder is a bi-monthly newsletter to all Sentry Management Board Members. Sign up to Receive the “best of edition” every quarter.
In this issue: Sentry Management is encouraging Boards to be proactive in matters regarding COVID-19. We encourage you to follow closely the national, state and local government recommendations as well as the Centers for Disease Control and Prevention (CDC).