Get your Management Price Per Unit
The number of residential units plays a part in our price quote but other factors are important too. We need to understand what association responsibilities are spelled out in the documents because every set of documents are different. Minimally we need to know what common elements are included, extent of maintenance required and the level of services expected by homeowners.
Understand your Standard Services
Sentry’s full service contract includes:
Get a tenured Community Manager
Sentry has been in the community management business since 1975. Managers average 8+ years in tenure, one of the most experienced workforces in the industry.
Know if you have any Formal or Informal Relationships with Vendors
Sentry Management is solely a community management firm. We have no affiliations or ownership positions with any other business or service that may be purchased by an association.
Know how much and what types of Insurance Coverage your firm carries
Sentry carries worker’s compensation, employee practices, property, vehicle, fraud/theft, liability policies, including $3 million bond and $10 million in umbrella coverage. Sentry is willing to share our certificate of insurance, so boards can make ‘apples-to-apples’ comparisons.
Make sure all Fees and Costs will be fully disclosed
You will never be surprised by an additional charge that is not revealed in the contract. Nothing is vaguely written or open-ended in our standard agreement.
Know how you handle the Administration of Financial and Accounting Matters
Sentry’s designation as an Accredited Management Organization® (AMO®) causes us to have separate, specialized accounting, collections and accounts payable functions. It guarantees transparency and the utmost integrity in handling your community’s funds.
Know the Set-up Fee to transition to your company
We never charge a set-up fee for routine transitions.
Get a Proposal for Sentry Management Services
Simply provide us some basic information on this form, and someone will be contacting you to quickly gather the information to prepare a custom proposal.
Use the CommunityPro Portal as a Board Member
Using the Board Support portal is easy and intuitive. We provide a tutorial that will orient you to the software – click here to download the guide to use CommunityPro PORTAL as a board member.
At Sentry Management, we understand how challenging it can be to manage collections as well as inspect and report property violations. That’s why our community managers have these tasks built in to their routines.
We know that association boards need to do two things when it comes to homeowner debts:
We help track accounts from the day of delinquency, through the lien and foreclosure stages. If necessary, an aggressive collection effort can be implemented.
Regular property inspections are included your community manager’s role. They report violations of the Covenants, Rules and Regulations and Design Standards, according to the policy of the Board. When an issue is noted, they will provide notice to the homeowners whose properties are out of compliance and will work with the homeowners to resolve the issue.
We remain committed to serving you during this challenging time.Read More »
To provide safeguards for communities, we suggest conducting meetings online.Read More »
At Sentry, our highest priority is the safety of our employees and our communities.Read More »
CommunityPro® is an easy way to make payments, access association documents, view account history, stay informed and more.
The Community Builder is a bi-monthly newsletter to all Sentry Management Board Members. Sign up to Receive the “best of edition” every quarter.
In this issue: Sentry Management is encouraging Boards to be proactive in matters regarding COVID-19. We encourage you to follow closely the national, state and local government recommendations as well as the Centers for Disease Control and Prevention (CDC).