Effective communication sounds basic, but it’s one of the most valuable tools available to community association boards. Thoughtful communication helps communities operate smoothly while maintaining positive relationships among residents, board members, and management. When communication is clear and consistent throughout the community, boards can build trust, support informed decision-making, and even encourage resident engagement. For...
For many homeowners across the country, living in a homeowners’ association is simply part of everyday life. These associations and their boards play an active role throughout the year, working to maintain property values, preserve the community’s appearance, and enhance the overall resident lifestyle. To some residents, this active role the HOA plays in the...
At the heart of every community association is a board of directors, made up of elected volunteers who dedicate their time and effort to making thoughtful decisions and rules for the betterment of the community. Guided by their fiduciary responsibilities, the choices made by these volunteer members help shape residents’ quality of life and protect...
Accurate and up-to-date records are essential for proper communication within homeowner’s associations. The start of the year offers an excellent check-in point for associations to take note of changes to ensure all vendor, resident, and board member records are up to date. By starting the year with organized and accurate information, the board can be...
Are you a board member, homeowner, or resident of a managed association? Are you struggling to understand what your assessment dollars are used for and how they benefit you and your community? Living in a managed community comes with many benefits, including common areas or utilities, which are managed and maintained by the association’s budget....
For most communities, the start of the holiday season includes a wide array of holiday displays, decorations, and lights. While this is a great way to get into the holiday spirit, some association boards may like to include a balanced holiday lighting and decorations policy to outline the decorations — and their timing — allowed...
For most communities and homeowners in cold climate areas, prepping for potential cold-weather-related maintenance ahead of the winter season can be a great way to avoid costly, timely, or inconvenient community or home maintenance projects. Skipping necessary winter maintenance could lead to frozen pipes, damaged property, potential safety hazards to the community, and more. Whether...
Summer is around the corner, and with the warmth of the summer months comes an increase in community space use. Whether your community’s summer hotspot is the community pool, grill area, golf courses, playgrounds, or sports areas, now is the perfect time to ensure these spaces are primed for summer gatherings in your community. By...
A common misconception is that property management and community management are the same. While the services are similar, there are key differences between them despite some people using the terms interchangeably. For one, community management and its community association managers (CAMs), which manage a community’s everyday needs, have different responsibilities than the property managers who...
While one of the primary focuses of the board of directors of an association may be the management of community common areas and their amenities, an equally important secondary focus for community preservation also requires board member attention: resident lifestyle. Now more than ever, communities, residents, and their boards are looking for ways to connect,...
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