Sentry Management has the systems, strategies, and expertise to meet the specialized needs of even the most demanding community associations in the Albany-Saratoga Springs area. David Disco, Vice President and Joseph Conlon, Division Manager have made this Sentry office a formidable provider of homeowner’s association and condo management services. The service area for Sentry Management’s Capital-Saratoga office is primarily Albany, Saratoga, Schenectady and Rensselaer Counties in New York.
Quality and responsive service are enhanced by two factors. First, the management teams are headed by professionals who have earned the elite PCAM® designation – Professional Community Association Manager – the highest level of professional recognition in the industry. Second, CommunityPro® PORTAL, our proprietary administrative system for HOAs and condos, incorporates groundbreaking functions to support Boards and their communities. It eases the burden on the Board by making payment options and community information available to homeowners at all times. We also offer a Board Room PORTAL that contains each community’s financial and detailed operational information. Instead of waiting for project completion or month end reporting, board members can retrieve and download on-demand reports, account notes, and vendor contracts at any time for review.
Sentry provides the extra set of eyes examining the common areas and facilities and staying on top of maintenance issues. The Manager assists in the enforcement of the covenants and violations and prepares monthly reports on the status of each violation. Sentry Managers are acutely aware and sensitive to an appropriate approach to resident compliance situations and are trained to seek understanding and agreement in a win-win manner in the implementation of the association’s policies about violations.
An association is actually a local business. Because of that, engaging vendors involves the disciplines of contractor bidding, contract negotiation and oversight of the work performed. And always, it is important to be cost-conscious and value-oriented. The Sentry Management Community Manager excels at these tasks because they know the local providers, their reputation and reliability. They also know good business practices of making sure all paperwork and contracts are in order.
The Sentry Capital-Saratoga office offers specialized services that are in response to unique community situations. While not part of our standard services package, other useful additional options include:
• Facilities management & maintenance
• Homeowner maintenance services
• Handyman services (window and door installation, reroofing)
• Rental management services/unit tenant search
• Senior housing administration
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An Association is made up entirely of own- er-members. The greatest challenge an Association faces is communicating effectively with members. Ensuring that community members understand the roles of both the Board and the management company should be a top priority.