Sentry offers several payment options for its association members, described below.
Pay by mail using your payment coupon.
Coupons with the return address are mailed annually to homeowners. If you cannot find your coupons, order new or replacements online.
Pay by eCheck, Credit Card, and Register for AUTOPAY with Sentry’s single source payment Processor at www.mysentrypay.com.
Pay by Phone by calling 24/7 toll-free 844-550-0336.
Press Option 1 to speak to a representative.
Access your account online
Your community uses one of two homeowner portals, where you can view your account, see your transactions, and make payments.
Find My Portal – enter your ZIP code and we’ll take you to the right login page.
Change my Mailing Address
You can request this change by completing this form.
Update my Phone Number or Email
You can change and update your personal information, such as phone or email, by completing this form.
Log into my Homeowner Account
Access your account by going to My Account and entering your ZIP code to be routed to your community’s homeowner portal.
Order Closing Documents
The homeowner’s title company, closing agent or lender needing documents (including mortgage questionnaire, estoppel, resale demand and trustee letters) to facilitate the sale of a property should go to our Order Closing Documents page and enter your ZIP code where your property resides to order the appropriate forms.
You can may see detailed information about your account balance by accessing your account. Go to the My Account page and enter your ZIP code to be routed to your community’s homeowner portal.
You can find your community manager’s contact information when you log into your homeowner portal. Access your portal by going to My Account and entering your ZIP code to be routed to your community’s portal.
See my Account Transactions
You can see detailed information about your account balance in your homeowner’s portal. If you need the link to your homeowner’s portal, go to My Account to enter your ZIP code to be routed to your community’s homeowner portal.
Opt-out of receiving Assessment Coupons
To opt-out of assessment coupons, log into your account. If you do not have the link to your homeowner’s portal, go our My Account page and enter your ZIP code to be routed to your community’s homeowner portal.
Go to “Your Profile” and un-click assessment coupons under “User Preferences”.
Once you have logged in, you can also sign-up for a different method to make your automatic payments via automatic debit withdrawal or credit card charge.
Get copies of my Association’s Documents
You can get your association’s documents by accessing your account. If you do not have the link to your homeowner’s portal, go our My Account page and enter your ZIP code to be routed to your community’s homeowner portal.
Go to the “Information Center” then select the documents you want to print.
HOA Management in Kissimmee At Its Best
Sentry Management provides operational leadership to homeowner and condominium associations through our Kissimmee – Orlando FL office. Our full-service community association management offerings make it easy for every HOA and COA. Homeowner management services include planning and coordination of association meetings, site visits, enforcement of restrictions, contract supervision, assessments and enforcement, and detailed financial and manager’s reports. The Sentry Management® standard service package also includes online payments and real-time downloadable financial reports.
Homeowners Association Management for the Kissimmee Area
Sentry’s Kissimmee – Orlando office operates in the south Orlando metro area in Osceola, Seminole, Orange, and Lake Counties. Some of the largest communities where Sentry manages homeowner associations include Kissimmee, Hunters Creek, Celebration, Meadow Woods, St. Cloud, Minneola, Williamsburg and Buenaventura Lakes. The office was opened in 1996 and has bilingual capabilities to communicate effectively with Spanish-speaking residents. Because of a high concentration of foreign-based homeowners, the office provides the option of conducting board meetings via video conferencing.
The Kissimmee – Orlando Sentry Management office contributes significantly to the economy of Central Florida. The office has 38 employees and has a direct local impact, primarily from operations and payroll, of $1.6 million annually. When considering all four Sentry offices in Central Florida, the total contributions to the local economy exceeds $217 million in direct and indirect impact.
Unparalleled Service to Homeowner and Condominium Associations
Division President Maria Miller heads up the Kissimmee operation for Sentry Management. All Community Managers are licensed by the state and have an average of nearly 7 years of experience in association management. Sentry’s Kissimmee – Orlando managers complete over 240 hours per year in professional development and education to keep them current on all issues relating to homeowner association operations in Florida.