If you have not yet signed up, please go to the CommunityPro PORTAL and click on “New User Registration“.
Order Closing Documents
The homeowner’s title company, closing agent or lender needing documents (including mortgage questionnaire, estoppel, resale demand and trustee letters) to facilitate the sale of a property should go to our Order Closing Documents page and select the state where your property resides to order the appropriate forms.
You can find your community manager’s contact information on your welcome page once you log into CommunityPro® PORTAL.
See my Account Transactions
You can may see detailed information about your account balance by accessing your account by clicking on CommunityPro PORTAL.
Opt-out of receiving Assessment Coupons
To opt-out of assessment coupons, log into your account by clicking on CommunityPro PORTAL.
Go to “Your Profile” and un-click assessment coupons under “User Preferences”.
Once you have logged in, you can also sign-up for a different method to make your automatic payments via automatic debit withdrawal or credit card charge.
Get copies of my Association’s Documents
You can get your association’s documents by accessing your account by clicking on CommunityPro® PORTAL.
Go to the “Information Center” then select the documents you want to print.
Sentry Management provides operational leadership to homeowner and condominium associations through our Virginia offices. Our full-service community association management offerings make it easy for every HOA and condominium association. Association management services include planning and coordinating association meetings, site visits, enforcing restrictions, supervising contracts, handling assessments and delinquency services, and creating detailed financial and manager’s reports. The Sentry Management® standard service package also includes online payments and real-time downloadable financial reports.
Homeowners Association Management For Virginia
Sentry’s Virginia office manages communities concentrated in Fairfax, Fredericksburg, Arlington, Prince William, Loudoun, Stafford and Orange counties in Northern Virginia as well as the Charlottesville, Richmond, and Tidewater areas. Communities managed by Sentry Management include several located in historic Old Town Alexandria, with its unique mix of 18th-century conversions and new LEED-certified buildings. Other communities managed are predominantly in Alexandria, Arlington, Dale City, Fairfax, McLean, Mount Vernon, Springfield, and Vienna/Tyson’s Corner.
Unparalleled Service to Homeowner and Condominium Associations
The Virginia neighborhood Sentry Management office has 28 employees. The Division President, Becky SuPrise, holds CAI’s CMCA, AMS, and PCAM designations and Alexandria-based northern Virginia management staff collectively include 7 CMCA and 3 additional AMS designees. The Virginia office is also overseen by Dave Ciccarelli, the Virginia Regional Vice President. Dave holds the AMS and PCAM designations from Community Associations Institute (CAI).
Sentry’s Virginia Community Managers have an average of 14 years of experience in association management. Last year, Sentry’s Virginia-based staff completed over 150 hours of advanced professional education to keep them current on all issues relating to homeowner association operations.
Looking for a quote for a new HOA or Condo association management service in Virginia? Follow the link and complete the form to receive a proposal: https://www.sentrymgt.com/request-a-proposal/.
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Call wait times
Due to weather events, the customer service teams for both Sentry Management and ClickPay, Sentry’s payment processor, are experiencing longer than normal wait times. We appreciate your patience.