Sentry offers several payment options for its association members, described below.
Pay by mail using your payment coupon.
Coupons with the return address are mailed annually to homeowners. If you cannot find your coupons, order new or replacements online.
Pay by eCheck, Credit Card, and Register for AUTOPAY with Sentry’s single source payment Processor at www.mysentrypay.com.
Pay by Phone by calling 24/7 toll-free 844-550-0336.
Press Option 1 to speak to a representative.
Access your account online
Your community uses one of two homeowner portals, where you can view your account, see your transactions, and make payments.
Find My Portal – enter your ZIP code and we’ll take you to the right login page.
Change my Mailing Address
You can request this change by completing this form.
Update my Phone Number or Email
You can change and update your personal information, such as phone or email, by completing this form.
Log into my Homeowner Account
Access your account by going to My Account and entering your ZIP code to be routed to your community’s homeowner portal.
Order Closing Documents
The homeowner’s title company, closing agent or lender needing documents (including mortgage questionnaire, estoppel, resale demand and trustee letters) to facilitate the sale of a property should go to our Order Closing Documents page and enter your ZIP code where your property resides to order the appropriate forms.
You can may see detailed information about your account balance by accessing your account. Go to the My Account page and enter your ZIP code to be routed to your community’s homeowner portal.
You can find your community manager’s contact information when you log into your homeowner portal. Access your portal by going to My Account and entering your ZIP code to be routed to your community’s portal.
See my Account Transactions
You can see detailed information about your account balance in your homeowner’s portal. If you need the link to your homeowner’s portal, go to My Account to enter your ZIP code to be routed to your community’s homeowner portal.
Opt-out of receiving Assessment Coupons
To opt-out of assessment coupons, log into your account. If you do not have the link to your homeowner’s portal, go our My Account page and enter your ZIP code to be routed to your community’s homeowner portal.
Go to “Your Profile” and un-click assessment coupons under “User Preferences”.
Once you have logged in, you can also sign-up for a different method to make your automatic payments via automatic debit withdrawal or credit card charge.
Get copies of my Association’s Documents
You can get your association’s documents by accessing your account. If you do not have the link to your homeowner’s portal, go our My Account page and enter your ZIP code to be routed to your community’s homeowner portal.
Go to the “Information Center” then select the documents you want to print.
Strong HOA & Condo Association Service in Ocala, Marion, and Citrus Counties
Sentry Management provides unparalleled service to homeowner associations and condominium associations through our Ocala office, which opened in 2017. Our full-service community association management offerings make it easy for every HOA and COA. We provide management services for 55+ community associations and developer-controlled communities, as well as golf and country club HOA’s. Homeowner management services include the planning and coordination of association meetings, site visits, enforcement of restrictions, contract supervision, assessments and enforcement, and detailed financial and manager’s reports. The Sentry Management® standard service package also includes community websites and real-time downloadable financial reports.
Responsive Board Support to Homeowner and Condominium Associations
Sentry has supported associations in the Ocala area for more than 20 years. The service area for Sentry Management’s Ocala Division is primarily Marion, Citrus and Alachua Counties in Florida, particularly Ocala, North Lake, Inverness, Marion Oaks, and Umatilla. Our Association board members and homeowners take comfort in knowing that things are taken care of in a timely and efficient manner by our local staff. We pledge to return phone calls quickly and consistently follow up in a timely manner. Financial reporting will be accurate and we will handle funds prudently. Boards are routinely updated on work for their association.
Sentry Management Recognized for Growth and as a Top Private Company in Central Florida
The Orlando Business Journal recognized Sentry Management on their “Fast 50” list for 2022, honoring Central Florida’s fastest-growing private companies...
