Sentry offers several payment options for its association members, described below.
Pay by mail using your payment coupon.
Coupons with the return address are mailed annually to homeowners. If you cannot find your coupons, order new or replacements online.
Pay by eCheck, Credit Card, and Register for AUTOPAY with Sentry’s single source payment Processor at www.mysentrypay.com.
Pay by Phone by calling 24/7 toll-free 844-550-0336.
Press Option 1 to speak to a representative.
Access your account online
Your community uses one of two homeowner portals, where you can view your account, see your transactions, and make payments.
Find My Portal – enter your ZIP code and we’ll take you to the right login page.
Change my Mailing Address
You can request this change by completing this form.
Update my Phone Number or Email
You can change and update your personal information, such as phone or email, by completing this form.
Log into my Homeowner Account
Access your account by going to My Account and entering your ZIP code to be routed to your community’s homeowner portal.
Order Closing Documents
The homeowner’s title company, closing agent or lender needing documents (including mortgage questionnaire, estoppel, resale demand and trustee letters) to facilitate the sale of a property should go to our Order Closing Documents page and enter your ZIP code where your property resides to order the appropriate forms.
You can may see detailed information about your account balance by accessing your account. Go to the My Account page and enter your ZIP code to be routed to your community’s homeowner portal.
You can find your community manager’s contact information when you log into your homeowner portal. Access your portal by going to My Account and entering your ZIP code to be routed to your community’s portal.
See my Account Transactions
You can see detailed information about your account balance in your homeowner’s portal. If you need the link to your homeowner’s portal, go to My Account to enter your ZIP code to be routed to your community’s homeowner portal.
Opt-out of receiving Assessment Coupons
To opt-out of assessment coupons, log into your account. If you do not have the link to your homeowner’s portal, go our My Account page and enter your ZIP code to be routed to your community’s homeowner portal.
Go to “Your Profile” and un-click assessment coupons under “User Preferences”.
Once you have logged in, you can also sign-up for a different method to make your automatic payments via automatic debit withdrawal or credit card charge.
Get copies of my Association’s Documents
You can get your association’s documents by accessing your account. If you do not have the link to your homeowner’s portal, go our My Account page and enter your ZIP code to be routed to your community’s homeowner portal.
Go to the “Information Center” then select the documents you want to print.
#1 Homeowner Association Management Leader in Central Florida
Sentry Management provides operational leadership to homeowner association management and condominium associations through our Orlando, FL, office. Homeowner management services include planning and coordination of association meetings, site visits, enforcement of restrictions, contract supervision, assessments and detailed financial and manager’s reports. The Sentry Management® standard service package also includes online payments and real-time downloadable financial reports.
The Experts in Managing HOA, Condo, or Townhouse Associations
The highly-awarded Orlando Office represents the core of Sentry’s Florida operations and is where the company was founded in 1975. The office still manages the very first community ever under contract. Sentry’s remarkable growth in Central Florida has been earned through Board member referrals, a high rate of retention and overcoming tough competition. Communities we are privileged to manage are located throughout the entire Orlando metropolitan area, primarily in Seminole, Orange and Lake Counties. Some of the largest communities where Sentry manages associations and COAs include Orlando, Apopka, Heathrow, Lake Mary, Longwood, Ocoee, Oviedo, Sanford, and Windermere.
The diversity of Sentry-managed communities is impressive. From smaller townhome associations to large scale residential developments and master associations. Sentry has worked with developers from start-up and on-site for golf and country clubs. And for some communities needing less support, accounting and administrative services are provided.
The Sentry Orlando Office, located in Longwood, is headed by Sabrina Hayes, Regional President and Central Florida Division Manager. Sabrina has decades of Florida association management knowledge and involvement and is responsible for all Central Florida management teams, overseeing 80+ local community managers.
Sentry Management Recognized for Growth and as a Top Private Company in Central Florida
The Orlando Business Journal recognized Sentry Management on their “Fast 50” list for 2022, honoring Central Florida’s fastest-growing private companies...