Sentry offers several payment options for its association members, described below.
Pay by mail using your payment coupon.
Coupons with the return address are mailed annually to homeowners. If you cannot find your coupons, order new or replacements online.
Pay by eCheck, Credit Card, and Register for AUTOPAY with Sentry’s single source payment Processor at www.mysentrypay.com.
Pay by Phone by calling 24/7 toll-free 844-550-0336.
Press Option 1 to speak to a representative.
Access your account online
Your community uses one of two homeowner portals, where you can view your account, see your transactions, and make payments.
Find My Portal – enter your ZIP code and we’ll take you to the right login page.
Change my Mailing Address
You can request this change by completing this form.
Update my Phone Number or Email
You can change and update your personal information, such as phone or email, by completing this form.
Log into my Homeowner Account
Access your account by going to My Account and entering your ZIP code to be routed to your community’s homeowner portal.
Order Closing Documents
The homeowner’s title company, closing agent or lender needing documents (including mortgage questionnaire, estoppel, resale demand and trustee letters) to facilitate the sale of a property should go to our Order Closing Documents page and enter your ZIP code where your property resides to order the appropriate forms.
You can may see detailed information about your account balance by accessing your account. Go to the My Account page and enter your ZIP code to be routed to your community’s homeowner portal.
You can find your community manager’s contact information when you log into your homeowner portal. Access your portal by going to My Account and entering your ZIP code to be routed to your community’s portal.
See my Account Transactions
You can see detailed information about your account balance in your homeowner’s portal. If you need the link to your homeowner’s portal, go to My Account to enter your ZIP code to be routed to your community’s homeowner portal.
Opt-out of receiving Assessment Coupons
To opt-out of assessment coupons, log into your account. If you do not have the link to your homeowner’s portal, go our My Account page and enter your ZIP code to be routed to your community’s homeowner portal.
Go to “Your Profile” and un-click assessment coupons under “User Preferences”.
Once you have logged in, you can also sign-up for a different method to make your automatic payments via automatic debit withdrawal or credit card charge.
Get copies of my Association’s Documents
You can get your association’s documents by accessing your account. If you do not have the link to your homeowner’s portal, go our My Account page and enter your ZIP code to be routed to your community’s homeowner portal.
Go to the “Information Center” then select the documents you want to print.
Community Association Management that Fits Your Needs
Board members have busy lives, and giving back to their community should be a rewarding experience. We provide the expertise and organization to give you peace of mind and foster a harmonious community that residents are glad to call home. We are in the business of forming sustainable relationships with our clients and providing guidance and leadership to the boards and membership in a way that benefits both. Sentry Management offers portfolio management and on-site management services, or can assist communities seeking only a financial services management option.
HOA Management in Santa Fe
Sentry Management provides operational leadership to homeowner associations, residential condominium associations and commercial condo associations through our Santa Fe office. The local office was established in 1990 and has been serving local communities for over three decades. The Sentry Santa Fe office currently serves over 75+ local associations throughout Santa Fe, Los Alamos, White Rock and Taos.
Bonnie Davis is the Division President of the Santa Fe office and has over 10 years of experience in community management. The Sentry Management Santa Fe staff has an average of around 20+ years of experience in the management industry, and employs three of the only seven certified PCAMs in New Mexico. Team members are dedicated to excellent customer service, committed to staying current with HOA regulations, and take pride in the communities they serve.
Find Out How Sentry Can Serve Your HOA or Condominium Association
