Sentry Management President, Bradley Pomp and Senior Vice President, Kregg Hale recently delivered a keynote speech at the Community Associations Institute (CAI) National Conference. The title of the presentation was “Get Your Head Straight: Achieve Breakthrough Professionalism”.
“In every interaction: kindness, professionalism, and timely resolution” is the company-wide service standard for Sentry Management. Brad and Kregg shared their seven tips on how to achieve that standard, which included:
The presentation was held at the annual CAI National Conference in Orlando, Fl and was attended by over 100 community association managers and other community management professionals.
Sentry Management is a leader in managing homeowner association and condominiums since 1975. Sentry is accredited as an AMO® (Accredited Management Organization) by the Institute of Real Estate Management, providing an independent evaluation that Sentry has one of the highest operating and financial standards in the industry. Sentry operates in dozens of localities in Florida, Arizona, Colorado, Connecticut Georgia, Idaho, Iowa, Indiana, Maryland, Missouri, New Mexico, New York, North Carolina, South Carolina, Tennessee, and Virginia. View our list of services here: http://www.sentrymgt.com/for-association-boards/services/.
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In this issue: Sentry Management is encouraging Boards to be proactive in matters regarding COVID-19. We encourage you to follow closely the national, state and local government recommendations as well as the Centers for Disease Control and Prevention (CDC).