Local News News

Sentry Maryland VP Shares Proclivity for Providing Exceptional Customer Service with Employees

Sentry Maryland Customer Service

Sentry Maryland Vice President, Todd Wawrzeniak is a big advocate of providing the best possible customer service to clients. He encourages local Community Managers to participate in classes offered internally, and other classes offered by local professionals in the field in order to provide the best possible service.

“Customer service is at the very core of what Sentry management does as a community management company and it is a huge part of our day to day operations,” explains Todd.

Most recently, the Sentry Maryland Community Association Managers attended a Customer Service webinar that was offered by the Sentry Education & Training Program. The webinar covered customer service standards, and guest relations/recovery.

Sentry offers several continuing education and training webinars to employees throughout the year that focuses on an array of industry-related topics.

Sentry Management is a full-service community management company. Sentry’s business is the day-to-day operation of communities, homeowner associations, and condominiums. Sentry is accredited as an AMO® (Accredited Management Organization) by the Institute of Real Estate Management, providing independent evaluation that Sentry has one of the highest operating and financial standards in the industry. View our full list of services here: http://www.sentrymgt.com/for-association-boards/services/.


Disaster Preparedness Checklist

No matter where you live, there is a possibility that disaster may affect your community. Be prepared with this list.

Read More »

Tips for Running Effective Annual Meetings

Your Annual Meeting is more than a normal meeting. Here are some tips for making them effective for your association.

Read More »

Developing Pet & Service Animal Policies

Nine guidelines to consider when developing and enforcing pet policies.

Read More »


CommunityPro Portal

CommunityPro® is an easy way to make payments, access association documents, view account history, stay informed and more.

Connect With Us

Homeowners and Boards Target Energy Waste

Everyone wants a smaller utility bill. As both homeowners and association Boards consider their expenses, energy savings opportunities are often overlooked. Up to 30% of all utility costs can be reduced through energy efficiency measures. A good starting point is to conduct an analysis or energy audit.