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When will I receive my coupons for the new year?

Your coupons will be mailed out once your association approves a budget for the upcoming year. If your association has not approved a budget for the coming year by November 15th of the current year, you will receive an individual coupon or statement for January and for each subsequent month until your association approves a...


Will I be charged a late fee if I haven’t received my new coupons by January 1st?

If your association has not yet approved a budget for the coming year, you will receive an individual coupon or statement for January and for each subsequent month until your association approves a new budget. Please remit payment in the amount of the current assessment to avoid late penalties. Once the budget has been approved...


How do I know if my association is raising my assessment for the upcoming year?

Once your association approves a budget for the upcoming year, you will receive a budget notice in the mail notifying you of your monthly assessment amount.  


Why hasn’t my association’s budget meeting taken place yet?

Your association’s board of directors and/or governing documents determine the date of the budget meeting.


How can I access my CommunityPro® account if I’ve forgotten my password or user ID?

Click on the “forgot password” button on the log-in page. An email with a password reset link will be sent to the email address associated with the account.


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CommunityPro Portal

CommunityPro® is an easy way to make payments, access association documents, view account history, stay informed and more.