Keeping operating costs down while maintaining property values and improving the quality of life for residents is the goal of Sentry Management. We are a leader in managing homeowner associations and condominiums since 1975.
Sentry is an Accredited Management Organization® by the Institute of Real Estate Management, an assurance of unsurpassed integrity. We provide you with rigorous accounting systems, expert Community Managers and advanced technology designed to focus on what matters most to your association.
Make a Payment
Sentry offers several payment options for its association members, described below.
REMEMBER – You can access your personal account by clicking on the CommunityPro® PORTAL to see your transactions and make payments.
Change my Mailing Address
You can request this change by completing this form.
Update my Phone Number or Email
You can change and update your personal information, such as phone or email, by completing this form.
Log into my Account in CommunityPro
Access your account by clicking on CommunityPro PORTAL here.
If you have not yet signed up, please go to the CommunityPro PORTAL and click on “New User Registration“.
Order Closing Documents
The homeowner’s title company, closing agent or lender needing documents (including mortgage questionnaire, estoppel, resale demand and trustee letters) to facilitate the sale of a property should go to www.condocerts.com. Click here to complete the appropriate forms.
Get Replacement Coupons
Request replacement coupons by completing the coupon replacement form here.
Understand my Assessment
You can may see detailed information about your account balance by accessing your account by clicking on CommunityPro® PORTAL and signing in.
Go to “Your Profile”.
Sign up for Auto-Pay
To initiate AUTOPAY for your account(s), please download and complete the Autopay Form and email to email@example.com or call Sentry’s Customer Service team at 800-932-6636. (Customer Service hours are 8:30 am to 7:00 pm, EST.)
Contact my Community Manager
You can find your community manager’s contact information on your welcome page once you log into CommunityPro® PORTAL.
See my Account Transactions
You can may see detailed information about your account balance by accessing your account by clicking on CommunityPro PORTAL.
Opt-out of receiving Assessment Coupons
To opt-out of assessment coupons, log into your account by clicking on CommunityPro PORTAL.
Go to “Your Profile” and un-click assessment coupons under “User Preferences”.
Once you have logged in, you can also sign-up for a different method to make your automatic payments via automatic debit withdrawal or credit card charge.
Get copies of my Association’s Documents
You can get your association’s documents by accessing your account by clicking on CommunityPro® PORTAL.
Go to the “Information Center” then select the documents you want to print.
Use the CommunityPro PORTAL
Using the CommunityPro PORTAL is easy and intuitive. Click here to download the guide to use CommunityPro PORTAL.
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