Homeowner Satisfaction Is #1

Sentry Is Your Trusted Neighbor

Communication Is Everything

Welcome to Sentry Management

Keeping operating costs down while maintaining property values and improving the quality of life for residents is the goal of Sentry Management. We are a leader in managing homeowner associations and condominiums since 1975.

Sentry is an Accredited Management Organization® by the Institute of Real Estate Management, an assurance of unsurpassed integrity. We provide you with rigorous accounting systems, expert Community Managers and advanced technology designed to focus on what matters most to your association.

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Make a Payment

Sentry offers several payment options for its association members, described below.

REMEMBER – You can access your personal account by clicking on the CommunityPro® PORTAL to see your transactions and make payments.

Change my Mailing Address

You can request this change by completing this form.

Update my Phone Number or Email

You can change and update your personal information, such as phone or email, by completing this form.

Log into my Account in CommunityPro

Access your account by clicking on CommunityPro PORTAL here.

If you have not yet signed up, please go to the CommunityPro PORTAL and click on “New User Registration“.

Order Closing Documents

The homeowner’s title company, closing agent or lender needing documents (including mortgage questionnaire, estoppel, resale demand and trustee letters) to facilitate the sale of a property should go to www.condocerts.com. Click here to complete the appropriate forms.

Get Replacement Coupons

Request replacement coupons by completing the coupon replacement form here.

Understand my Assessment

You can may see detailed information about your account balance by accessing your account by clicking on CommunityPro® PORTAL and signing in.

Go to “Your Profile”.

Sign up for Auto-Pay

To initiate AUTOPAY for your account(s), please download and complete the Autopay Form and email to autopay@sentrymgt.com or call Sentry’s Customer Service team at 800-932-6636. (Customer Service hours are 8:30 am to 7:00 pm, EST.)

Contact my Community Manager

You can find your community manager’s contact information on your welcome page once you log into CommunityPro® PORTAL.

See my Account Transactions

You can may see detailed information about your account balance by accessing your account by clicking on CommunityPro PORTAL.

Opt-out of receiving Assessment Coupons

To opt-out of assessment coupons, log into your account by clicking on CommunityPro PORTAL.

Go to “Your Profile” and un-click assessment coupons under “User Preferences”.

Once you have logged in, you can also sign-up for a different method to make your automatic payments via automatic debit withdrawal or credit card charge.

Get copies of my Association’s Documents

You can get your association’s documents by accessing your account by clicking on CommunityPro® PORTAL.

Go to the “Information Center” then select the documents you want to print.

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Developing Pet & Service Animal Policies

Nine guidelines to consider when developing and enforcing pet policies.

CommunityPro Portal

CommunityPro® is an easy way to make payments, access association documents, view account history, stay informed and more.

Teenage son helping his father board up the windows of their house in preparation for a hurricane or tornado.

Disaster Preparedness Checklist

No matter where you live, there is a possibility that disaster may affect your community. Be prepared with this list.

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Tips for Running Effective Annual Meetings

Your Annual Meeting is more than a normal meeting. Here are some tips for making them effective for your association.

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Connect With Us

Budgeting and the Bottom Line

Budgeting for a condominium or homeowners association actually means creating two budgets: recurring and capital expenditures. Each covers a specific range of expenses.