If you have not yet signed up, please go to the CommunityPro PORTAL and click on “New User Registration“.
Order Closing Documents
The homeowner’s title company, closing agent or lender needing documents (including mortgage questionnaire, estoppel, resale demand and trustee letters) to facilitate the sale of a property should go to our Order Closing Documents page and select the state where your property resides to order the appropriate forms.
You can find your community manager’s contact information on your welcome page once you log into CommunityPro® PORTAL.
See my Account Transactions
You can may see detailed information about your account balance by accessing your account by clicking on CommunityPro PORTAL.
Opt-out of receiving Assessment Coupons
To opt-out of assessment coupons, log into your account by clicking on CommunityPro PORTAL.
Go to “Your Profile” and un-click assessment coupons under “User Preferences”.
Once you have logged in, you can also sign-up for a different method to make your automatic payments via automatic debit withdrawal or credit card charge.
Get copies of my Association’s Documents
You can get your association’s documents by accessing your account by clicking on CommunityPro® PORTAL.
Go to the “Information Center” then select the documents you want to print.
Sentry Management provides guidance and operational support to help associations create ideal environments for homeowners to live happily. Management services include planning and coordination of association meetings, overseeing compliance with association covenants and restrictions, contract supervision, assessments and enforcement, and detailed financial and manager’s reports. The Sentry Management® standard services also include online payments and real-time downloadable financial reports.
The Loudoun Office of Sentry Management provides community association management services in the Washington Metro area, as well as Central and Southeastern Virginia and the Shenandoah Valley. Specifically, communities managed are concentrated in Loudoun, Fauquier, Frederick, Clarke, Fairfax and Warren Counties in Virginia and the adjacent areas in Maryland and West Virginia. Purcellville, Leesburg, Reston, Herndon, and Sterling are some of the largest cities served. Kevin Miller is the Division President for the Sentry Management Loudoun office, overseen by Dave Ciccarelli, Regional Vice President.
Unmatched HOA and Condo Association Experience
Sentry brings an extra level of commitment to every association we manage. We focus on providing peace of mind to residents, maximizing property value and making beautiful communities. Our level of professionalism is unmatched in association management.
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Call wait times
Due to weather events, the customer service teams for both Sentry Management and ClickPay, Sentry’s payment processor, are experiencing longer than normal wait times. We appreciate your patience.
