If you have not yet signed up, please go to the CommunityPro PORTAL and click on “New User Registration“.
Order Closing Documents
The homeowner’s title company, closing agent or lender needing documents (including mortgage questionnaire, estoppel, resale demand and trustee letters) to facilitate the sale of a property should go to our Order Closing Documents page and select the state where your property resides to order the appropriate forms.
You can find your community manager’s contact information on your welcome page once you log into CommunityPro® PORTAL.
See my Account Transactions
You can may see detailed information about your account balance by accessing your account by clicking on CommunityPro PORTAL.
Opt-out of receiving Assessment Coupons
To opt-out of assessment coupons, log into your account by clicking on CommunityPro PORTAL.
Go to “Your Profile” and un-click assessment coupons under “User Preferences”.
Once you have logged in, you can also sign-up for a different method to make your automatic payments via automatic debit withdrawal or credit card charge.
Get copies of my Association’s Documents
You can get your association’s documents by accessing your account by clicking on CommunityPro® PORTAL.
Go to the “Information Center” then select the documents you want to print.
Sentry Management provides operational leadership to homeowner and condominium associations through our Raleigh, NC, office. Our full-service community association management offerings make it easy for every HOA and COA. Homeowner management services include planning and coordinating association meetings, site visits, enforcement of restrictions, contract supervision, assessments and enforcement, and detailed financial and manager’s reports. The Sentry Management® standard service package also includes online payments and real-time downloadable financial reports.
Homeowners Association Management for the Raleigh Area
Sentry’s Raleigh office operates in Wake, Johnston, Durham, Franklin, Granville, Orange, Chatham and Harnett Counties. Some of the largest communities managed by Sentry are located in the cities of Raleigh, Cary, and Durham. Other managed communities are located in the towns of Garner, Wake Forest, Fuquay-Varina, Holly Springs, and Morrisville. The office opened in 2000.
The Raleigh neighborhood Sentry Management office and their employees have a direct local impact, primarily from operations and payroll, of $1.2 million annually. When considering both direct and indirect contributions to the central North Carolina economy, the total annual impact totals over $5 million.
Unparalleled Service to Homeowner and Condominium Associations
Amy Johnson, Division President, has over 12 years of community association management experience with Sentry Management. Three Community Managers have earned a Certified Manager of Community Associations (CMCA) certificate and two an Association Management Specialist (AMS) designation. Each of Sentry’s Raleigh office personnel completes about 15 hours per year in professional development and education to keep current on all issues relating to homeowner association operations in North Carolina. Managers average over 6 years in association management experience.
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Call wait times
Due to weather events, the customer service teams for both Sentry Management and ClickPay, Sentry’s payment processor, are experiencing longer than normal wait times. We appreciate your patience.
