Sentry offers several payment options for its association members, described below.
Pay by mail using your payment coupon.
Coupons with the return address are mailed annually to homeowners. If you cannot find your coupons, order new or replacements online.
Pay by eCheck, Credit Card, and Register for AUTOPAY with Sentry’s single source payment Processor at www.mysentrypay.com.
Pay by Phone by calling 24/7 toll-free 844-550-0336.
Press Option 1 to speak to a representative.
Access your account online
Your community uses one of two homeowner portals, where you can view your account, see your transactions, and make payments.
Find My Portal – enter your ZIP code and we’ll take you to the right login page.
Change my Mailing Address
You can request this change by completing this form.
Update my Phone Number or Email
You can change and update your personal information, such as phone or email, by completing this form.
Log into my Homeowner Account
Access your account by going to My Account and entering your ZIP code to be routed to your community’s homeowner portal.
Order Closing Documents
The homeowner’s title company, closing agent or lender needing documents (including mortgage questionnaire, estoppel, resale demand and trustee letters) to facilitate the sale of a property should go to our Order Closing Documents page and enter your ZIP code where your property resides to order the appropriate forms.
You can may see detailed information about your account balance by accessing your account. Go to the My Account page and enter your ZIP code to be routed to your community’s homeowner portal.
You can find your community manager’s contact information when you log into your homeowner portal. Access your portal by going to My Account and entering your ZIP code to be routed to your community’s portal.
See my Account Transactions
You can see detailed information about your account balance in your homeowner’s portal. If you need the link to your homeowner’s portal, go to My Account to enter your ZIP code to be routed to your community’s homeowner portal.
Opt-out of receiving Assessment Coupons
To opt-out of assessment coupons, log into your account. If you do not have the link to your homeowner’s portal, go our My Account page and enter your ZIP code to be routed to your community’s homeowner portal.
Go to “Your Profile” and un-click assessment coupons under “User Preferences”.
Once you have logged in, you can also sign-up for a different method to make your automatic payments via automatic debit withdrawal or credit card charge.
Get copies of my Association’s Documents
You can get your association’s documents by accessing your account. If you do not have the link to your homeowner’s portal, go our My Account page and enter your ZIP code to be routed to your community’s homeowner portal.
Go to the “Information Center” then select the documents you want to print.
Solutions for Homeowner, Condominium and Developer Associations
Sentry Management provides homeowners and condominium association management through our Daytona Beach—Ormond office. The Sentry Management Foundation Principle of Service is “In every interaction, demonstrate kindness, professionalism and timely resolution.” To us, that means returning phone calls and emails promptly, providing quality services, and offering the most value possible to serving as your Association’s agent. Our services are second to none because we:
Listen and respond quickly
Bring professionalism in handling money
Provide qualified local managers
Effectively use advanced technology
Provide straightforward management package
The CommunityPro® Portal, online payment acceptance, and real-time financial information are available to you 24/7.
A Partner You Can Trust for Association Management in Daytona Beach
Sentry Management’s Daytona Beach—Ormond office supports communities located in Volusia and Flagler Counties. The office primarily serves Flagler Beach, Daytona Beach, Port Orange, Ormond, Ormond Beach and Palm Coast. We locate Community Managers close by to maximize their time in your community.
Capable HOA and Condo Community Managers
All Community Managers in the Daytona Beach—Ormond office are licensed by the state of Florida. Sentry provides professional community managers that are well-trained, experienced and capable. Our unique service center structure relieves managers of some of their routine administrative tasks which means that more of their time is spent handling your important matters and supporting your homeowners. To ensure your association remains completely satisfied, our Customer Assurance Team reaches out proactively to your board to anticipate potential issues. That extra effort brings a better focus on the association’s top priorities.
