Sentry Management provides full-service community management to homeowner associations, condominium associations and common-interest communities as well as master-planned communities and new developments in the greater Des Moines area. Sentry’s Des Moines office operates in Polk, Dallas, Warren, Madison and Guthrie Counties. Communities managed are in Des Moines, West Des Moines, Altoona, Ankeny, Clive, Grimes, Indianola, Norwalk, Urbandale, and Waukee. Michelle Biggerstaff is Division Manager of the Des Moines office.
Highly skilled and experienced Community Manages are the hallmark of the Sentry homeowner associations management approach. Each Community Manager leads an association-focused community team that includes dedicated internal staff. Every accounting associate, bookkeeper, administrator, collections, and closings person establishes an ongoing relationship with associations and managers. To build engagement in your community, Sentry’s online administrative system called CommunityPro®, not only makes online payment of assessments easy but supports monthly financial reports, helps with compliance and delinquency issues and makes all administrative data available to Board members 24/7. The value of Sentry’s comprehensive support to your homeowner association is responsiveness and personal attention.
When Board members are asked, there is always a direct correlation between the timeliness/quality of the communication from the Property Manager and the overall satisfaction with the community association management company. We keenly understand that relationship—and work to have every telephone call and email returned as quickly as possible, all correspondence and reports kept current and every deadline met. Communication with residents is also important. Helping residents understand the issues facing the community builds support for Board decisions.
Looking for a quote for new HOA or COA management services? Follow the link and complete the form to receive a proposal: https://www.sentrymgt.com/hire-sentry/.
Sentry Management Community Association Manager, Hannah H. from the Des Moines office was the Idea Award winner for the 4th...
The Sentry Management Des Moines office hosted an appreciation night in honor of the local vendors that provide excellent service...
Our experience shows three practical techniques to create an effective meetingRead More »
Timing for community projects is crucial, so you don’t experience something like a pool closed down in July to have the deck refinished. During the fall and winter seasons, there are a few projects to start thinking about.Read More »
Volunteer committees can serve an important role in effectively governing an Association.Read More »
CommunityPro® is an easy way to make payments, access association documents, view account history, stay informed and more.
The Community Builder is a bi-monthly newsletter to all Sentry Management Board Members. Sign up to Receive the “best of edition” every quarter.
In this issue: Learn the nine steps of safeguarding you associations funds and financials.