Sentry Management provides full-service community management to homeowner associations, condominium associations and common-interest communities as well as master-planned communities and new developments in the greater Des Moines area. Sentry’s Des Moines office operates in Polk, Dallas, Warren, Madison and Guthrie Counties. Communities managed are in Des Moines, West Des Moines, Altoona, Ankeny, Clive, Grimes, Indianola, Norwalk, Urbandale, and Waukee. Michelle Biggerstaff is Division Manager of the Des Moines office.
Highly skilled and experienced Community Manages are the hallmark of the Sentry homeowner associations management approach. Each Community Manager leads an association-focused community team that includes dedicated internal staff. Every accounting associate, bookkeeper, administrator, collections, and closings person establishes an ongoing relationship with associations and managers. To build engagement in your community, Sentry’s online administrative system called CommunityPro®, not only makes online payment of assessments easy but supports monthly financial reports, helps with compliance and delinquency issues and makes all administrative data available to Board members 24/7. The value of Sentry’s comprehensive support to your homeowner association is responsiveness and personal attention.
When Board members are asked, there is always a direct correlation between the timeliness/quality of the communication from the Property Manager and the overall satisfaction with the community association management company. We keenly understand that relationship—and work to have every telephone call and email returned as quickly as possible, all correspondence and reports kept current and every deadline met. Communication with residents is also important. Helping residents understand the issues facing the community builds support for Board decisions.
Looking for a quote for new HOA or COA management services? Follow the link and complete the form to receive a proposal: https://www.sentrymgt.com/hire-sentry/.
Outstanding Professionalism!! Congratulations on making our Board meetings productive. Having a well prepared board packet beforehand makes meetings run smoothly....
Hannah Heckman, a valued employee with in-depth knowledge of the real estate industry, has been promoted to Division Manager of...
Tim G. a Maintenance Supervisor at the Sentry Management Des Moines, IA office has continued serving communities and processing work...
Due to COVID-19, most Sentry Management employees are working remotely, away from our offices, to support every Association.
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To provide safeguards for Board and community members, we would like to suggest conducting meetings online for the immediate future.Read More »
At Sentry, our highest priority is the safety of our employees and our communities.Read More »
CommunityPro® is an easy way to make payments, access association documents, view account history, stay informed and more.
The Community Builder is a bi-monthly newsletter to all Sentry Management Board Members. Sign up to Receive the “best of edition” every quarter.
In this issue: Sentry Management is encouraging Boards to be proactive in matters regarding COVID-19. We encourage you to follow closely the national, state and local government recommendations as well as the Centers for Disease Control and Prevention (CDC).