Sentry offers several payment options for its association members, described below.
Pay by mail using your payment coupon.
Coupons with the return address are mailed annually to homeowners. If you cannot find your coupons, order replacements online.
Pay by AUTOPAY using Sentry’s free service. Please download and complete the Autopay form and send to autopay@sentrymgt.com or call Sentry’s Customer Service team at 800-932-6636. (8:30 am to 7:00 pm, EST.)
If you have not yet signed up, please go to the CommunityPro PORTAL and click on “New User Registration“.
Order Closing Documents
The homeowner’s title company, closing agent or lender needing documents (including mortgage questionnaire, estoppel, resale demand and trustee letters) to facilitate the sale of a property should go to our Order Closing Documents page and select the state whee your property resides to order the appropriate forms.
You can may see detailed information about your account balance by accessing your account by clicking on CommunityPro® PORTAL and signing in.
Go to “Your Profile”.
Sign up for Auto-Pay
To initiate AUTOPAY for your account(s), please download and complete the Autopay Form and email to autopay@sentrymgt.com or call Sentry’s Customer Service team at 800-932-6636. (Customer Service hours are 8:30 am to 7:00 pm, EST.)
Contact my Community Manager
You can find your community manager’s contact information on your welcome page once you log into CommunityPro® PORTAL.
See my Account Transactions
You can may see detailed information about your account balance by accessing your account by clicking on CommunityPro PORTAL.
Opt-out of receiving Assessment Coupons
To opt-out of assessment coupons, log into your account by clicking on CommunityPro PORTAL.
Go to “Your Profile” and un-click assessment coupons under “User Preferences”.
Once you have logged in, you can also sign-up for a different method to make your automatic payments via automatic debit withdrawal or credit card charge.
Get copies of my Association’s Documents
You can get your association’s documents by accessing your account by clicking on CommunityPro® PORTAL.
Go to the “Information Center” then select the documents you want to print.
A Comprehensive Approach to Community Association Management
Sentry Management provides guidance and operational support to help associations create ideal environments for homeowners to live happily. Management services include planning and coordination of association meetings, overseeing compliance with association covenants and restrictions, contract supervision, aggressive collections and detailed financial and manager’s reports. The Sentry Management® standard services also includes community websites, online payments and real-time downloadable financial reports.
The Loudoun Office of Sentry Management provides community association management services in the Washington Metro area, as well as Central and Southeastern Virginia and the Shenandoah Valley. Specifically, communities managed are concentrated in Loudoun, Fauquier, Frederick, Clarke, Fairfax and Warren Counties in Virginia and the adjacent areas in Maryland and West Virginia. Purcellville, Leesburg, Reston, Herndon and Sterling are some of the largest cities served.
Unmatched Homeowner and Condo Association Experience
Sentry brings an extra level of commitment to every association we manage. We focus on providing peace of mind to residents, maximizing property value and making beautiful communities. Our level of professionalism is unmatched in the association management.
Documents, Statutes, and Laws: Which One Takes Priority?
Power to govern an Association is based on the authority granted by multiple sources. To make it a little confusing, just like the power the Federal Government has to override aspects of State laws, there is a hierarchy in the application of laws and documents to Associations.
