If you have not yet signed up, please go to the CommunityPro PORTAL and click on “New User Registration“.
Order Closing Documents
The homeowner’s title company, closing agent or lender needing documents (including mortgage questionnaire, estoppel, resale demand and trustee letters) to facilitate the sale of a property should go to our Order Closing Documents page and select the state where your property resides to order the appropriate forms.
You can find your community manager’s contact information on your welcome page once you log into CommunityPro® PORTAL.
See my Account Transactions
You can may see detailed information about your account balance by accessing your account by clicking on CommunityPro PORTAL.
Opt-out of receiving Assessment Coupons
To opt-out of assessment coupons, log into your account by clicking on CommunityPro PORTAL.
Go to “Your Profile” and un-click assessment coupons under “User Preferences”.
Once you have logged in, you can also sign-up for a different method to make your automatic payments via automatic debit withdrawal or credit card charge.
Get copies of my Association’s Documents
You can get your association’s documents by accessing your account by clicking on CommunityPro® PORTAL.
Go to the “Information Center” then select the documents you want to print.
Professional Homeowner Association Management in Naples
Sentry Management provides operational leadership to homeowner and condominium associations through our Naples office. Our full-service community association management offerings make it easy for every HOA and COA. Homeowner management services include planning and coordinating association meetings, site visits, enforcement of restrictions, contract supervision, assessments and enforcement, and detailed financial and manager’s reports. The Sentry Management® standard service package also includes online payments and real-time downloadable financial reports.
The service area for this Sentry office is primarily Collier County and portions of Lee and Hendry Counties. The largest communities served include Naples, North Naples, Marco Island, Pelican Bay, and Bonita Springs. Donna Kohler is the Division President of the Naples office. Donna has several years of experience in the Community Association Management industry.
Unparalleled Service to Homeowner and Condominium Associations
Community Managers are active in the Community Associations Institute (CAI). All Community Managers are licensed by the state and have an average of 11 years of experience in association management. Community managers complete over 20 hours per year in professional development and education to keep current on all issues relating to homeowner association operations and changing Florida laws.
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Call wait times
Due to weather events, the customer service teams for both Sentry Management and ClickPay, Sentry’s payment processor, are experiencing longer than normal wait times. We appreciate your patience.
