If you have not yet signed up, please go to the CommunityPro PORTAL and click on “New User Registration“.
Order Closing Documents
The homeowner’s title company, closing agent or lender needing documents (including mortgage questionnaire, estoppel, resale demand and trustee letters) to facilitate the sale of a property should go to our Order Closing Documents page and select the state where your property resides to order the appropriate forms.
You can find your community manager’s contact information on your welcome page once you log into CommunityPro® PORTAL.
See my Account Transactions
You can may see detailed information about your account balance by accessing your account by clicking on CommunityPro PORTAL.
Opt-out of receiving Assessment Coupons
To opt-out of assessment coupons, log into your account by clicking on CommunityPro PORTAL.
Go to “Your Profile” and un-click assessment coupons under “User Preferences”.
Once you have logged in, you can also sign-up for a different method to make your automatic payments via automatic debit withdrawal or credit card charge.
Get copies of my Association’s Documents
You can get your association’s documents by accessing your account by clicking on CommunityPro® PORTAL.
Go to the “Information Center” then select the documents you want to print.
Sentry Management provides operational leadership to homeowner and condominium associations through our Ponte Vedra – Jacksonville FL office. Our full-service community association management offerings make it easy for every HOA and COA. Homeowner management services include planning and coordinating association meetings, site visits, enforcement of restrictions, contract supervision, assessments and enforcement, and detailed financial and manager’s reports. The Sentry Management® standard service package also includes online payments and real-time downloadable financial reports.
Homeowners Association Management for the Ponte Vedra Area
The Ponte Vedra – Jacksonville Office staff provides responsive, personalized community management services to homeowner and condominium associations in Greater Jacksonville, Fernandina Beach, Orange Park, Middleburg, Jacksonville Beach, Ponte Vedra Beach, and St. Augustine.
Unparalleled Service to Homeowner and Condominium Associations
Our licensed community managers have an average of 7 years of association management experience and complete over 300 hours of advanced professional education annually to keep current on all issues relating to association operations and ever-changing Florida laws. We are dedicated to providing each client association with superior management services.
Through its operations, payroll and its vendors and contractors, the direct and indirect contribution to the local economy exceed $15 million annually. The Ponte Vedra – Jacksonville Office is led by Laura Qualantone, Regional Vice President, and is committed to providing the best, most complete range of management services available in Northeastern Florida to our valued association clients.
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Call wait times
Due to weather events, the customer service teams for both Sentry Management and ClickPay, Sentry’s payment processor, are experiencing longer than normal wait times. We appreciate your patience.
