Working with Donna has been a very pleasant experience, not one usually associated with Management companies. She is knowledgable, responsible, informative and very responsive whenever I have needed to be in touch with her (24/7). She is very competent and professional in her daily communications and always returns calls/emails in a timely fashion. As president...
Afroditi is fabulous! She is very efficient and never overlooks the details. As the president of our HOA for almost 10 years I am so happy to work with her. We have had several community managers in the past and Afroditi is the absolute best. Her timeliness for getting quotes and work done is very...
Our HOA Board agrees that Jeff Rowles has been a joy to work with. He is very responsive to our needs, follows up where and when needed, and has offered sage advice to our Board when needed. He advised us on implementing an amendment to our by-laws to deter investors and we were able to...
A couple of months ago had a situation with my neighbors upstairs air conditioner unit. Decided to go ahead and informed our HOA manager Steve, about the situation. The air conditioner unit upstairs froze to the point ice was blocking the same pipe that we shared together causing a constant noise whenever I turned on...
Thank you Susan for all you do. Whether it’s letting us know about crazy trash schedule, pool issues, or answering questions about dues payment your responsiveness, friendly, and cheerful nature is greatly appreciated.
My husband and I were interested in painting our home and putting in a pool. We contacted Afroditi and she was extremely helpful from the beginning, especially with communication because of our crazy schedule and answering all our questions. The process for filling out the paperwork and submitting for approval was seamless. She handled everything...
As a Board Member, it has been a gift to work with Katie. She continually exceeds expectations and consistently wins the respect and gratitude of members of our 750+ home community. She is frequently reachable and responsive outside of business hours. We feel most fortunate such a qualified and professional manager.
Our association has been in some-what of a disarray for many years. As soon as Steve came on board our vision started to move forward and blossom. Like every association we still have our issues, but they are becoming more manageable and civil with the help of our Manager. Steve follows through with his commitments,...
Carlos is the best HOA manager we have ever had. Past managers pushed work into our volunteer Board and committees. Carlos works with us and will undertake any task we need. I used to chase landscape crews, get all kinds of proposals and generally stay frustrated with all of it. When Carlos came on board,...
I have been helping care for my aging mother who lives in a condo managed by Sentry. Last week I was taking my mom to the doctor when she fell. A woman was driving by, immediately stopped and offered her help. Fortunately, my mom was OK, but it took the two of us to assist...
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