Sentry offers several payment options for its association members, described below.
Pay by mail using your payment coupon.
Coupons with the return address are mailed annually to homeowners. If you cannot find your coupons, order new or replacements online.
Pay by eCheck, Credit Card, and Register for AUTOPAY with Sentry’s single source payment Processor at www.mysentrypay.com.
Pay by Phone by calling 24/7 toll-free 844-550-0336.
Press Option 1 to speak to a representative.
Access your account online
Your community uses one of two homeowner portals, where you can view your account, see your transactions, and make payments.
Find My Portal – enter your ZIP code and we’ll take you to the right login page.
Change my Mailing Address
You can request this change by completing this form.
Update my Phone Number or Email
You can change and update your personal information, such as phone or email, by completing this form.
Log into my Homeowner Account
Access your account by going to My Account and entering your ZIP code to be routed to your community’s homeowner portal.
Order Closing Documents
The homeowner’s title company, closing agent or lender needing documents (including mortgage questionnaire, estoppel, resale demand and trustee letters) to facilitate the sale of a property should go to our Order Closing Documents page and enter your ZIP code where your property resides to order the appropriate forms.
You can may see detailed information about your account balance by accessing your account. Go to the My Account page and enter your ZIP code to be routed to your community’s homeowner portal.
You can find your community manager’s contact information when you log into your homeowner portal. Access your portal by going to My Account and entering your ZIP code to be routed to your community’s portal.
See my Account Transactions
You can see detailed information about your account balance in your homeowner’s portal. If you need the link to your homeowner’s portal, go to My Account to enter your ZIP code to be routed to your community’s homeowner portal.
Opt-out of receiving Assessment Coupons
To opt-out of assessment coupons, log into your account. If you do not have the link to your homeowner’s portal, go our My Account page and enter your ZIP code to be routed to your community’s homeowner portal.
Go to “Your Profile” and un-click assessment coupons under “User Preferences”.
Once you have logged in, you can also sign-up for a different method to make your automatic payments via automatic debit withdrawal or credit card charge.
Get copies of my Association’s Documents
You can get your association’s documents by accessing your account. If you do not have the link to your homeowner’s portal, go our My Account page and enter your ZIP code to be routed to your community’s homeowner portal.
Go to the “Information Center” then select the documents you want to print.
Leader in Managing Homeowner’s Associations and Regimes in Hilton Head and Bluffton Areas
The Hilton Head office of Sentry Management provides outstanding management services for Horizontal Property Regimes (Villas and Condominiums), Homeowner’s Associations and Commercial Associations. Our full-service community association management offerings make it easy for every HOA and COA. Homeowner association management services include planning and coordinating association meetings, site visits, enforcement of restrictions, contract supervision, assessments and enforcement, and detailed financial and manager’s reports. The Sentry Management® standard service package also includes online payments and real-time downloadable financial reports. The CommunityPro® Portal, online payment acceptance, and real-time financial information are available to you 24/7.
Expert Villa, Condominium, HOA, and Commercial Association Management
The Sentry Management Foundation Principle of Service is, “in every interaction, demonstrate kindness, professionalism and timely resolution.” To us, that means returning calls and emails promptly, providing quality services, and offering the most value possible to serving as your Association’s agent. Our services are second to none because we:
listen and respond quickly
provide qualified local managers
bring professionalism to handling money
effectively use advanced technology
only use unaffiliated, qualified contractors
provide a straightforward management package
Unparalleled Homeowner Service in Hilton Head, Bluffton, Beaufort, and Port Royal Areas
Stan Kleine, Division President, currently leads Sentry’s Hilton Head office. The Hilton Head office supports communities located in the Low Country of South Carolina and the Coastal Empire of Georgia. The service area is concentrated in Beaufort County, South Carolina, as well as adjoining portions of Jasper and Colleton Counties.
