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Sentry Raleigh Community Manager Receives Message from Local Board Member


Sentry Community Association Manager, Jeff Rowles recently received a message of appreciation from a Thornton Town Place Community, Board member.

The message read, “I’m contacting you to express my appreciation, in choosing Jeff to manage our community. Since being placed over Thornton Town Place Community, he has been a breath of fresh air and is doing an awesome job. He is easy to communicate with, and handles whatever the issue is, in a timely matter.”

Jeff has 11 years’ experience in the property management field. He has experience managing single family homes, townhomes, and condos. Jeff also serves on his HOA board for the community that he lives in.

The message goes on to say “He is quick to respond to my calls or email, and for that, I’m truly grateful. He hasn’t made me feel as if I’m a bother, like previous managers. So, for that, I want to say thank-you and Jeff for all of your services to our community.”

“I prefer to look at the positive things I can help my communities accomplish. I take great pleasure in helping people. I am able to help a Board of directors navigate a complex mix of document interpretation, competing Board member and/or homeowner interests, the reality of the financial health of the Association and the ability to do what is being asked given the funds that are available and I try to do it all with a smile,” Jeff explains.

Sentry Management is a full-service community management company. Sentry’s business is the day-to-day operation of communities, homeowner associations, and condominiums. Sentry is accredited as an AMO® (Accredited Management Organization) by the Institute of Real Estate Management, providing an independent evaluation that Sentry has one of the highest operating and financial standards in the industry. View our full list of services here:

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Due to COVID-19, most Sentry Management employees are working remotely, away from our offices, to support every Association.


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Implementing Online Board Meetings

To provide safeguards for Board and community members, we would like to suggest conducting meetings online for the immediate future.

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In this issue: Sentry Management is encouraging Boards to be proactive in matters regarding COVID-19. We encourage you to follow closely the national, state and local government recommendations as well as the Centers for Disease Control and Prevention (CDC).